Manage Communication

Manage Communication FAQs for Admin

Where to check the email log?
To check the email log, go-to emails/manage communication. You can view all the emails log which is sent by the system.
Tue, 21 Dec, 2021 at 7:05 AM
Is it possible to check the email sent history?
Yes, it is possible to check the email sent history. To check the sent email history, go-to emails/manage communication. You can view all the sent e...
Tue, 21 Dec, 2021 at 7:06 AM
Where to check system-generated email send status?
To check system-generated email send status, go-to emails/manage communication. You can check the email sent or not in the status column.
Tue, 21 Dec, 2021 at 7:06 AM
What can we do in the case of a client that didn't receive an email from the system?
If the client has not received the email, the admin can resend that mail to him. To resend an email, go-to emails/manage communication. Click on res...
Tue, 21 Dec, 2021 at 7:07 AM
Is it possible to resend the sent email?
If the client has not received the email, the admin can resend that mail to him. To resend an email, go-to emails/manage communication. Click on res...
Tue, 21 Dec, 2021 at 7:08 AM
Is it possible to export the sent emails?
Yes, it is possible to export the sent email. To export the send email, go-to emails/manage communication. Click on the download button, which is on...
Tue, 21 Dec, 2021 at 7:09 AM
Is it possible to check all the sent emails?
Yes, it is possible to check all sent emails. To check emails, go-to emails/manage communication. Click on the document icon for the relevant email in t...
Tue, 21 Dec, 2021 at 7:10 AM
What kind of details is available on the managed communication page?
All sent emails history with print, email, export, search and filter options are available on the Manage Communication page.
Tue, 21 Dec, 2021 at 7:12 AM
In any case, if a client is complaining about not getting emails from the system, what to do?
If the client has not received the email, the admin can resend that mail to him. To resend an email, go-to emails/manage communication. Click on res...
Tue, 21 Dec, 2021 at 7:13 AM