How to refund a package?
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Created by: Viral Patel
Modified on: Mon, 18 Nov, 2024 at 1:56 AM
To generate a refund for any customer, kindly follow the below steps:
- Go to the Admin Panel.
- Navigate to "Manage Customer" and search for customer Name.
- In the customer profile, view the package list under "Active Package."
- Open the specific invoice.
- Click the "Refund" button at the bottom right of the invoice.
- Select the relevant item(s), enter the reason, choose the refund type, and click "Refund."
Note: A package invoice can only be refunded if that package is not used to reserve the class.
Viral is the author of this solution article.
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