Payments
Payments FAQ for Admin Panel
To stop recurring payments, kindly follow the below steps: Go to Reports/Membership Packages Search for the customer & its package for which you w...
Fri, 24 Dec, 2021 at 6:16 AM
Dotbooker supports two types of payment gateway: Plug'n Pay Cayman Gateway
Fri, 24 Dec, 2021 at 6:17 AM
Cash, credit/debit card, terminal, and cheque payment types are available in the system.
Fri, 24 Dec, 2021 at 6:19 AM
Yes, the system has a pay-later feature. Kindly follow these steps: Go to POS. Add item to cart for the customer. Proceed for payment by clicking on the...
Fri, 24 Dec, 2021 at 6:24 AM
Dotbooker supports 2 currencies, namely US Dollar and Cayman Dollar.
Thu, 2 Sep, 2021 at 10:24 AM
Yes, you can charge the customers directly from the system if they have saved the card details within their account.
Thu, 2 Sep, 2021 at 10:24 AM
DotBooker supports Visa Card and Master Card.
Thu, 2 Sep, 2021 at 10:25 AM
In the Menu Bar on the left, go to Reports>Invoices. Click on the invoice number, a new tab opens; scroll and locate Refund. You can select a session or ...
Thu, 2 Sep, 2021 at 10:26 AM
To generate a refund for any customer, kindly follow the below steps: Go to the Admin Panel. Navigate to "Manage Customer" and search for custo...
Mon, 18 Nov, 2024 at 1:56 AM
In the case of a process failure, when payment has been done from the client's end but not received from an admin side, it needs to cancel the purchased...
Mon, 4 Oct, 2021 at 6:32 AM