Payments
Payments FAQ for Admin Panel
If you forgot to freeze the membership and the customer wants the credit back, in that case, you can buy a relevant package from POS for the customer and se...
Wed, 20 Oct, 2021 at 1:33 AM
To collect the payment for a pay-later invoice, kindly follow these steps: Go to Reports/Invoices. Open the invoice for which you want to collect the ...
Fri, 24 Dec, 2021 at 6:26 AM
Dotbooker provides notifications at each stage of the payment cycle, whether failed, canceled, or successful. The purchase receipts are sent to the client a...
Fri, 24 Dec, 2021 at 6:27 AM
No, it is impossible to do the partial payment for any invoice.
Fri, 24 Dec, 2021 at 6:27 AM
To check outstanding payment invoices, kindly follow the steps: Go to Reports/ Outstanding Invoices. Select the customer for whom you want to check al...
Fri, 24 Dec, 2021 at 6:28 AM
Yes, deducting payment directly from the saved cards is possible if you have any recurring membership package.
Fri, 24 Dec, 2021 at 6:29 AM
It is impossible to set a default card to auto-deduct the amount.
Fri, 24 Dec, 2021 at 6:29 AM
No, it is not possible to get a refund automatically from Dotbooker. The administrator has to refund the invoice to the client manually.
Fri, 24 Dec, 2021 at 6:30 AM
Yes, to check the payment receipt of any client from the Dotbooker, Kindly follow the below steps: Go to Reports/Invoices. Open the invoice/receipt whose...
Fri, 24 Dec, 2021 at 6:32 AM
Yes, sending a payment receipt to anyone over email is possible. Kindly follow the steps: Go to Reports/ Invoices. Open the invoice/receipt which you ...
Fri, 24 Dec, 2021 at 6:35 AM