Reservation History

Reservation History FAQ For Admin

How can I check the history of reservations?
You can check your reservations history from the Dotbooker. You can find reservation history in the main menu.
Fri, 17 Dec, 2021 at 9:01 AM
How can the admin do the check-in process for customers?
Check-in is the mandatory step to utilize the reservation. The administrator/instructor has to go to the ‘Check-in’ menu, find the client and click on the ‘...
Fri, 17 Dec, 2021 at 9:03 AM
What kind of status is available in the reservation?
Reservation status is as follows. Checked In: This will showcase the client as attended  No-show: If the client is absent, his status will be showcase...
Fri, 17 Dec, 2021 at 9:05 AM
How can we change the status of a customer?
For changing the customer’s status, simply go to the People menu/Manage customer.   For changing the client’s status, simply go to the Manage Customer m...
Fri, 17 Dec, 2021 at 9:06 AM
How can I change the status of a schedule?
You can change the status of a schedule by switching the toggle on/off from “Manage a Schedule.”
Fri, 17 Dec, 2021 at 9:08 AM
What is the "No Show" status?
“No Show” status indicates that the customer did not attend the class already booked for him. 
Mon, 13 Dec, 2021 at 3:32 AM
What is the "Cancel Admin" status?
If the administrator cancels the class for any customer, his status will be shown as ‘Cancel Admin.’ The client will neither lose his credit nor be penalize...
Mon, 13 Dec, 2021 at 3:32 AM
Is it possible to return the credit or hold a penalty for any class booking cancellation from the admin side?
Yes, the admin can cancel the booking from the reservation history and return the credit or hold a penalty for any class booking.
Fri, 17 Dec, 2021 at 9:10 AM
What is package status?
Package Status indicates the availability or non-availability of a specific package. The admin can publish or unpublish a package. A package, if published, ...
Mon, 13 Dec, 2021 at 3:33 AM
Is it possible to export, print, and email the reservation history data?
Yes, it is possible to export, print, and email the reservation history data. The print, email, and download options are available in the top right corn...
Fri, 17 Dec, 2021 at 9:11 AM