System Setting

System Setting FAQs for Admin

Is it possible to set the number of days before the client can book an advance class booking?
Yes, it is possible to set the number of days for any advanced class booking. Go to settings/system settings/booking to set the days, then enter the val...
Mon, 20 Dec, 2021 at 1:55 AM
What is a waitlist?
The Waitlist is a prominent feature of the Dotbooker system.  Suppose the class is fully booked for a specific date & time slot. If the customer attem...
Thu, 16 Dec, 2021 at 3:19 AM
How to set the waitlist size?
Waitlist size indicates the number of members/customers that can be accommodated for a specific date when the class is fully booked.  To set the waitlis...
Mon, 20 Dec, 2021 at 1:55 AM
Is it possible to clear the waitlist?
Yes, it is possible to clear the waitlist from the settings/system settings/booking. The system will automatically do this process based on the set time...
Mon, 20 Dec, 2021 at 1:56 AM
What will happen to the waitlist if no one cancels the class?
If you are on the waitlist and won’t be part of the class, your credit will be returned to the client's account.
Thu, 16 Dec, 2021 at 3:21 AM
Does the system automatically take the waitlist?
Yes, the system automatically takes the waitlist. But you can set the waitlist size by going to settings/system settings/booking. Set the waitlist size ...
Mon, 20 Dec, 2021 at 1:56 AM
Is it possible to change the waitlist confirmation time?
Yes, it is possible. Go-to settings/system settings/booking to change the waitlist confirmation time. Set “minimum hours before class start to auto-conf...
Mon, 20 Dec, 2021 at 1:57 AM
Is it possible to apply a no-show penalty?
Yes, it is possible to apply the no-show penalty. Go-to settings/system settings/booking to apply the no-show penalty. Set a no-show fee and save the da...
Mon, 20 Dec, 2021 at 1:57 AM
Is it possible to modify the no-show penalty?
Yes, it is possible to modify the no-show penalty. To modify the no-show penalty, go-to settings/system settings/booking. Set “No show fee” and save the...
Mon, 20 Dec, 2021 at 1:57 AM
What is freezing?
The freeze functionality allows customers to put their packages on hold for a certain period. To freeze a customer's account, click the "Freeze...
Mon, 15 Jul, 2024 at 4:13 AM