Customer

Manage customer for admin

Can I add a new customer from the admin panel?
Yes, the administrator has the right to add a new customer from the manage customer section by simply clicking on the add customer button.
Fri, 17 Dec, 2021 at 12:47 AM
Can I edit or delete customer data from the admin panel?
Yes, it is possible to delete a Customer or edit his details.  To delete a particular Customer:  Open the Manage Customer section. Check the check...
Tue, 7 Dec, 2021 at 7:51 AM
How can I check the information for a particular customer?
To check any customer’s information, follow mentioned steps, Go-to Manage Customers. By clicking a particular customer’s name, the system will display al...
Tue, 7 Dec, 2021 at 7:51 AM
Can I send an email to a particular customer?
You cannot send an email to an individual customer through Dotbooker. Instead, you can use Dotbooker’s unique feature of broadcasting an email to all the cu...
Tue, 7 Dec, 2021 at 7:52 AM
Can we set the pre-defined template for an email?
As an administrator, you cannot create or set any new email template, but you can always modify an existing one in the Dotbooker.
Tue, 7 Dec, 2021 at 7:53 AM
Can I see the package details of a particular customer?
Yes, you can very well view the package details of any customer To view customer’s package details, follow the mentioned steps: Go-to manage customer...
Fri, 17 Dec, 2021 at 12:49 AM
Can I see the account balance of the customer?
Yes, you can check the balance in any customer's account. Go to Manage Customer and refer to the account column to view the customer's account balan...
Fri, 17 Dec, 2021 at 7:17 AM
Can I edit the account balance for any customer?
A customer’s account balance is a private and sensitive piece of information for any software. Hence, you cannot edit any customer’s account balance.
Tue, 7 Dec, 2021 at 8:00 AM
Can we export customer data in excel?
Yes, it is possible to export data to the excel sheet. To download the customer’s data, click on the download button (top right corner) on the manage cu...
Fri, 17 Dec, 2021 at 7:18 AM
Can I print the customer’s data?
Yes, you can print the customer’s data. Go to the Manage Customer page, click on the Print Button (top right corner), and print the customer’s data. ...
Fri, 17 Dec, 2021 at 7:18 AM